AW Chat SDKIn-app support for Antarctic Wallet

One component, fully custom UI, Intercom-powered. Web, Telegram Mini App, iOS & Android.

Quick start

Data model

One-line integration

Import with a few props. Same screens and behavior on web, TMA, and React Native.

Fully custom UI

The Intercom widget never renders. Native components on mobile (no WebView), DOM on web.

Secure by design

Clients never touch Intercom directly — all calls go through your backend; keys stay server-side. Custom JWT sessions.

Clear data ownership

Support messages live in Intercom; channel posts and comments live in your Postgres — see the Data model guide.

What is this?

AW Chat is a custom chat/support SDK. It uses Intercom as the support-engine for conversations and tickets, but renders a fully custom UI. Channel broadcasts and comments are stored in your PostgreSQL. Integrating teams embed a single <AWChat /> component.

Audiences

You are…	Start here
App team embedding the SDK	Quick start → Props → Auth
Platform team running the backend	System overview → Data model → Configuration → Deployment
Platform / DX publishing the SDK	Publishing the SDK (npm)
Security / compliance	Security · SEC-48 handoff · Data model
Ops / SRE	Operations · Limitations

Also useful before QA: FAQ and Limitations.